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IT Support

Here you will find information about your IT account and user manuals for e-mail, Office 365, printing, login to Wi-Fi network eduroam, software and storage at OsloMet.

IT Account, PIN code and password

Your IT Account gives you access to OsloMet’s services and IT systems. New students have to activate their account to get access to e-mail and other services.


Wireless network / Wi-Fi

If you have a IT Account at OsloMet, you can log on to the wireless network "eduroam".


Set up the "Pullprint" printer for private PC / Mac printing or print from mobile devices on campus. You can also buy more print quota here.

Office 365

Office 365 offers you free use of Office Online applications and MS Office Suite and cloud services like Outlook e-mail, Office Online, and OneDrive with 1TB free storage.

Have you completed your studies or ended at OsloMet?

How-to continue Office 365 after graduation.


Here you will find free software through the OsloMet network, services and tools that you will need in your daily study.

Access from outside

To gain access to internal software/applications only available on the OsloMet network from your personal computer, you must connect to VPN which is a virtual tunnel to the OsloMet network. VPN offers you the same access as when using an OsloMet PC on campus.

  • Remote desktop – easy access to your desktop and files, internal software and resources. Note! Only for master's degree students.
  • VPN connection – access to internal software only available through the OsloMet network. Note! A VPN client must be installed.

Contact IT Service Desk

IT Service Desk

Phone :
(+47) 67235555
E-mail :
Place/Address :
Stensbergsgaten 29 (separate entrance behind the building), Kjeller (second floor) and P48 (first floor)
Time/Opening Hours :
Phone: Week 32 Mon-Thurs 08:00 - 15:45 Fri 08:00-15:00
Opening hours @ IT-Servicedesk:
SG29: Mon - Thurs 08:00 - 15:45 and Fri 08:00-15:00. Kjeller: Weekdays 09:00- 15:00. P48: Mon-Thurs 08:00-18:30 and Fri 08:00-17:00.
Url :
See the opening hours

User forum

Url :
Chat and forum

Teams forum

Url :
Chat and forum

Forgot your password?

Url :
Go to IT account to create a new password

System Service Messages

Url :
See all System Service Messages