Appeal against the determination of a grade - HiOA - Student

Appeal a grade

Appeal a grade

Procedures for submitting an appeal against the determination of a grade or procedural errors in connection with an examination.
  • Appeal a grade

    Consider carefully whether or not you want to submit an appeal. Please note that you cannot appeal against the new grade and that this grade will be the final grade of the examination in question. The new grade may be higher, lower or the same as the original grade.

    If you are a student at the Faculty of Technology, Art and Design, you must appeal against the determination of a grade in Studentweb. If you are a student at the Faculty of Health Sciences, Social Sciences or Education and International Studies, you must follow this procedure:

    • Download the appeal form (PDF).
    • Complete and sign the form.
    • Submit the form to your faculty information centre, or by email or by post. If you have completed your final year of study and already have receive your diploma, you must return the diploma together with your appeal. 
    • The decision will be announced within four weeks after the deadline for appeal. Any changes to the examination result will then be registered in Studentweb.
    • You are entitled to a new exam pending the completion of your complaint. Please check Studentweb for the registration deadline.

    Oral and practical examinations

    You may not appeal against the determination of grades awarded in connection with an oral or practical examination.

    Group examination

     If the whole group wants to appeal, they may submit one form but it is important that the form includes the names, student ID numbers and signatures of all the appellants. The result of an appeal will only have consequences for the candidates who have submitted the appeal. This implies that not all members of a group have to submit an appeal.

      What happens after I have submitted an appeal?

      When an appeal has been submitted, there will be a new assessment of your answer paper. The new assessment will be carried out by at least two new examiners, whereof at least one is an external examiner. The examiners will not receive the original examination result.

      The new grade may be higher, lower or the same as the original grade. You may not appeal against the new grade.

      You have the right to withdraw your appeal until the case is settled.

    • Appeal procedural errors

      Procedural errors may for instance include

      • Errors in the examination question paper that may have affected the result
      • Errors during the examination that may have affected the result
      • Errors in connection with the assessment that may have affected the result

      No forms are required in connection with appeal against procedural errors. You must submit a written description and explain what procedural errors you believe have affected your result. The appeal must be signed and submitted to your faculty.

      Consequences of an appeal against procedural errors

      The consequences of an appeal against procedural errors may be an annulment of the examination attempt. A new assessment of your answer paper will be carried out. It could also be that a new examination or test will be arranged.

      You have the right to withdraw your appeal until the case is settled.

    • Deadline for appeal

      The current deadline for appeal against the determination of a grade is

      • Three weeks from the announcement of the examination result
        or
      • Three weeks from then you received the explanation for the grade, or the result of an appeal against procedural errors

      The current deadline for appeal against procedural errors is

      • three weeks after you are or should have been familiar with circumstances that form the basis for the appeal
        or
      • three weeks from when you received the explanation for the grade or the result of an appeal against the determination of a grade.

      Your faculty will first process the appeal. If the faculty finds that the appeal should be rejected, the appeal will be forwarded to the Appeals Committee at OsloMet (information in Norwegian only).

    • Do you need help?

      If you need help with any of the following, please contact your faculty:

      • Registration for and withdrawal from an exam
      • Oral and practical exams
      • Illness during an exam
      • Exam results
      • Explanation for and appeal against the determination of a grade
      • Diploma and transcript of records
      • Special arrangements of the daily routines of student life
      • Contact your faculty

      The Examination office can help you with the following: