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User account and password

User account provides you access to services and systems at OsloMet. Read more about username, password and PIN code.

Contents

User account | Username | Password | PIN code | Access to OsloMet's IT services

User account

When you start your studies, you get a user account that provides access to e-mail, Canvas, Studentweb, all computers on campus, wireless network and access to a range of services at OsloMet.

Security

Please install all available updates for software, apps and clients as soon as possible too prevent exploitations of security holes and vulnerabilities.

New student?

New students must first activate user account and create a password to get access to services and systems.

Login problems?

  • Always use small letter (s) in front student number. Your username is: s + student number, e.g. s123456.
  • If you have not paid the semester fee within the appointed deadlines, your user account will be locked and your student status will be deactivated. Contact IT Service Desk (see contact info) if your student user account is locked.
  • User account (including e-mail, Canvas, access to your files, student card, etc.) will be blocked 30 days after your studies are registered as completed.
  • Read guidelines for students' access to OsloMet's network.

Username

Your username is used for logging into all systems at OsloMet and Feide login (Student.hioa.no, e-mail, Canvas, Studentweb, OsloMet computers, etc.).

  • The username is the same as the student number and have the following format: "s + 6 digits", e.g. "s123456". Note! If you have a zero in front, please remove it.
  • You will also find your username, s+student number, in front of your student card.

Password

Your password is the same for all systems at OsloMet, such as e-mail, Canvas, Studentweb, Feide login and OsloMet computers.

Requirements and recommendations for password:

  • The new password must be at least 16 characters long. Use normal words, spaces and sentences that are easy to remember rather than special characters.
  • Create  a unique password - don’t use it elsewhere.

 Forgot your password?

To order a new temporary password via SMS at passord.oslomet.no you need:

  • A Norwegian National Identity number or D-number
  • To have your mobile number registered on Studentweb

If you don’t have a Norwegian National Identity number or D-number, contact IT Service Desk to get a temporary password . See contact info in the upper right corner of the page.

Add a phone number on Studentweb

  • Login to Studentweb with your ID number / National Identity Number (11 digits) and PIN (4 digits).
  • Add the correct mobile number under "Profile".

Change your password?

PIN (4 digits)

In addition to OsloMet password, you also have a PIN (4 digits). It is used in two cases:

  1. To get access to buildings and rooms together with your student card.
  2. To login to Studentweb with ID number / Nationa Identity Number (11 digits) and PIN (4 digits) if you can not login with a username and password/Feide login.

New student and missing the PIN?

The PIN is sent by e-mail one week before the semester.

If you have not received the PIN code, you must contact IT Service Desk (see contact info). 

Forgot your PIN?

You can receive the PIN code for your private e-mail from the login page on Studentweb.

  • Select: "Norwegian ID number and PIN"
  • Fill in your Norwegian ID number (11 digits)
  • Click the link: "Send new PIN to your email".

Problems: Please contact the info center at your faculty or student services.

Change your PIN code?

You can change your PIN in Studentweb.

E-mail, storage, access to Wi-Fi and remote access

Contact IT Service Desk

Do you need help with the user guide?


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