SOS1120 Professional interaction in social work Course description

In this course, the students develop an understanding of how the performance of social work is rooted in the profession’s theoretical foundation. The course provides knowledge about different factors that can affect relationships and professional cooperation with other people. 

Through skills training in groups, the students will learn about what it means to practise social work. Together with their group, they will practise developing their professional expertise. This takes place through group work, role play and the use of cases that concern interacting with people in difficult life situations. The students are also trained in handling their own emotions when working with people in difficult life situations.

The course comprises the first of two levels of skills training.

Language of instruction is Norwegian.

Følgende arbeidskrav må være godkjent før eksamen kan avlegges:

1. Hver student skal gjennomføre to veilednings- eller coachingoppgaver på egen eller annen egnet arbeidsplass. Hver oppgave skal ha et omfang på 15-30 minutter. Dette dokumenteres i form av et skriftlig refleksjonsnotat på 500-600 ord pr oppgave. Individuell oppgave.
2. Presentere relevante erfaringer, innsikt og oppdagelser knyttet til veiledning og coaching for medstudenter og/eller kollegaer. Individuell oppgave på 15-30 minutter, som dokumenteres i form en oppsummering fra presentasjonen og en refleksjon over arbeidskravets læringsutbytte. Oppsummeringen skal være i form av en digital presentasjon, for eksempel en video på 3-4 minutter.

Arbeidskrav som ikke blir godkjent kan omarbeides én gang.

Faglig aktivitet med krav om deltakelse

Det er krav om 80 % deltakelse for å kunne gå opp til eksamen. Fravær ut over 20 % må kompenseres etter avtale med faglærer.

After completing the course, the student should have the following overall learning outcomes defined in terms of knowledge, skills and general competence:

Knowledge

The student

• has knowledge of work and change processes in social work
• has knowledge of communication and interaction with people at the individual level
• has knowledge of power structures that affect their relationships with users 
• has knowledge of how digitalisation of the welfare services affects communication with users and partners 

• is familiar with the importance of understanding oneself and having empathy with others 

Skills

The student

• can use communication and interaction skills in their professional work with individuals 

• can reflect on the importance of language, including the use of interpreters, in meetings with users 
• can reflect on how power affects the relationship with users, their social and material living conditions and the freedom of action for change work 
• can reflect on the importance of group processes through participating in group work
• can receive and give constructive feedback 

General competence

The student

• can be emphatic and attentive when encountering the feelings and experience of others 
• can reflect on their own values and attitudes in their professional practice
• has insight into the exercise of professional judgement 

• has insight into the importance of digital communication in professional practice and interaction 
• can disseminate research-based knowledge of professional interaction both orally and in writing

Alle hjelpemidler er tillatt.

Bestått/ ikke bestått

Det benyttes to interne sensorer. Tilsynssensor evaluerer vurderingsformer og vurderingsprosesser i studieprogrammet.

No aids are permitted.

Pass/fail.

The exam papers are assessed by one internal and one external examiner.

Berit Bergheim and Stine Harstad