ACIT4430 Infrastructure Services and Operations Course description

The first part of the course is organised into a series of lectures and seminars. Students are expected to play an active role. Lectures are given by the course lecturer and invited lecturers. Students will also be required to present papers, and discuss course themes during lectures and seminars.

The second part of the course is a practical project in groups of 1-3 students. The course is completed by the students submitting a report and giving a presentation of their work.

None.

The student should have the following outcomes upon completing the course:

Knowledge

Upon successful completion of the course, the student should have:

• advanced knowledge of how system administration and operations facilitate organizations
• advanced knowledge of the terms and terminology used when system administration interfaces with an organization
• advanced knowledge of processes applied to system administration in order to facilitate requests from other parts of an organization
• deep knowledge of how an IT infrastructure is organized and what components it traditionally comprises of
• a good understanding of the support architecture of an IT infrastructure, such as backup, issue tracking and configuration management

Skills

Upon successful completion of the course, the student can:

• analyze an IT infrastructure with regard to its components and their purpose
• apply feature analysis in order to rank alternative components relative to their purpose
• organize the flow of tasks in an operations team
• propose ways to measure the performance of an operations team
• can leverage IaaS (cloud computing and virtual infrastructures) to provide systems, network and storage components to users
• utilize infrastructure support services in order to leverage system deployment to users

General competence

Upon successful completion of the course, the student should be able to:

• discuss the role of system administration in an organization and society at large
• analyze how operations can interface with the rest of an organization in order to improve overall proficiency

Topics covered in this course:

• Operations and relevance to organizational change
• Namespaces
• Cloud deployment
• Configuration management
• Centralized logging
• Monitoring
• Backup
• Storage clusters

All aids are permitted, provided the rules for plagiarism and source referencing are complied with.

Grade scale A-F.

Robotics and Control courses:

• ACIT4810 - Advanced Methods in Modelling, Simulation, and Control
• ACIT4820 - Applied Robotics and Autonomous Systems

Apache Guacamole is available during the exam.

Grade scale A-F.

One internal examiner. External examiners are used periodically.

Associate Professor Hårek Haugerud