ØAADM3300 Cross-Cultural Communication Course description

All reference aids are allowed while working on the project description as long as the rules for source references are followed.

Supervised exam: No aids are permitted.

Grade scale A-F

After completing the course, the student should have the following overall learning outcomes defined in terms of knowledge, skills and general competence:

Knowledge

The student

• knows various definitions of culture
• has broad knowledge about various business cultures
• has general knowledge of the main patterns of cross-cultural business behaviour
• has knowledge of various aspects of cross-cultural communication, management and interaction
• has knowledge about verbal and non-verbal communication in various cultures
• knows the most influential theories of cross-cultural communication

Skills

The student

• can deal with intercultural challenges in professional situations in the business world
• can communicate well within a professional, intercultural context
• can work well in international teams
• can interact in cross-cultural business situations while taking into account differences of business customs and behavior
• can analyze, compare and contrast different business cultures
• is able to discuss and reflect on various aspects of cultural differences
• can present and discuss business issues in an international and intercultural context

General competence

The student

• can apply his/her knowledge of cross-cultural communication and business cultures in professional situations
• can function well in most professional intercultural situations
• has developed his/her cultural sensitivity

Aagoth Storvik

The following coursework requirements must have been approved for the student to take the exam:

• Coursework 1: An individual written assignment - application of theory to a specific case (2-3 pages)
• Coursework 2: Participation in an oral case-based negotiation class.

The purpose of these assignments is to make the students reflect on and use the syllabus actively and help them prepare for the exam in Cross-Cultural Communication.

All required coursework must be completed and approved by the given deadline for the student to take the exam. If one or more coursework requirements have not been approved, the student will be given one opportunity to submit an improved version by a given deadline.

The exam in the course is a supervised exam of 4 hours.

The following aids are permitted:

• One dictionary: Native language-English / English-native language or English-English

Grade scale A - F

The exam papers are assessed by one internal and one external examiner.

At least 25% of the exam papers will be assessed by two examiners. The grades awarded for the papers assessed by two examiners form the basis for determining the level for all the exam papers.

Tone Holt Nielsen